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TLI21616 - Certificate II in Warehousing Operations

Qualification Description
This qualification will give you the capacity to contribute to the vital role this sector plays in underpinning the competitiveness of all other industries.  You, as a skilled worker in a broad range of transport and logistics capabilities are part of the infrastructure that is demanding growth.  You will contribute to effective working relationships whilst maintaining health, safety and security within your workplace.  You will also gain skills in receiving and packaging goods whilst delivering a service to customers and working in a socially diverse environment.  In addition, this role also gives you the knowledge to move materials using automated equipment.

Worker roles
The qualification is suitable for those who are employed in operations positions in the warehousing and storage sector.  They will be involved in general warehouse duties such as housekeeping, receipting, stock locating, stock maintenance, stock replenishment, packaging and checking and despatching orders.  They may include those working as a forklift driver, despatch hand, picker and packer and a stores assistant.
Course Structure and Resources
There are a variety of delivery options including employment based and face to face, dependent on your situation and availability. Phone and email support are available. All courses are competency based and all resources are supplied by METS. 
Skills Recognition
Students may have attained knowledge and skills in the workplace and/or competencies in one or more units. RPL (Recognition of Prior Learning) is available for each unit of competency, based on relevant workplace experience, formal training or other expertise relative to the sector.
Conditions in the Workplace
It is required that you have access to a suitable workplace where you will be able to practice and demonstrate a diverse range of skills reflecting the learning outcomes of this program. You will also need to nominate a workplace supervisor(s) who can provide you with feedback on observations made of your performance throughout the program.
METS staff are available if you need any assistance with discussing the arrangements with your chosen organisation.
Duration of the Course
Trainees – 12 months for a fulltime employee, and 2 years for a part time employee 
Fee For Service / Self-Funded – an enrolment period of 1 year will be given.
What’s Next?
Trainees will need to have the full support of their employer for their training. METS will discuss responsibilities with your employer and then proceed to organise an Apprenticeship Centre to complete the necessary documents.  METS will then begin the enrolment process. Concessions and exemptions apply.
Fee for Service (Self-Funded) students pay a course fee and will need to have a Warehousing environment organised to assist them with the practical on the job component. 
Once we receive a completed enrolment form, an invoice is then generated. Alternatively, a direct debit payment arrangement can also be set up. Call METS to discuss your payment options.
Course Outline
16 units of competency. All of these competencies must be successfully completed to gain the TLI21616 Certificate II in Warehousing Operations.
​Follow work health and safety procedures
​Complete workplace orientation/induction procedures
Apply chain of responsibility legislation, regulations and workplace procedures
​Deliver a service to customers
​Package goods
​Pick and process orders
​Identify products and store to specifications
​Receive goods
​Replenish stock
​Despatch stock
​Participate in stocktakes
Use product knowledge to complete work operations
Apply fatigue management strategies
​Process workplace documentation
Work in a socially diverse environment
Apply quality procedures
All of these competencies must be successfully completed to gain the TLI21616 Certificate II in Warehousing Operations and this qualification may be used as a pathway into the TLI31616 Certificate III in Warehousing Operations, should you wish to further your studies
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Last Modified: 5/02/2019 4:10 PM