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BSB42015 - Certificate IV in Leadership and Management

Qualification Description

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
This qualification supersedes BSB40812 - Certificate IV in Frontline Management
Occupation titles
·    Coordinator
·    Leading Hand
·    Supervisor
·    Team Leader
Course Structure and Resources
There are a variety of delivery options including employment based, correspondence and face to face, dependent on your situation and availability.  Phone and email support are available. All courses are competency based and all resources are supplied by METS.
Skills Recognition
Students may have attained knowledge and skills in the workplace and/or competencies in one or more units. RPL (recognition of prior learning) is available for each unit of competency, based on relevant workplace experience, formal training or other expertise relative to the sector.
Conditions in the Workplace
It is required that you have a qualified person holding a Diploma in Business or higher qualification in Frontline Management to act as your practical supervisor during the course of your study.
These arrangements are flexible and METS staff are available if you need any assistance with discussing the arrangements with your chosen organisation
Duration of the Course
Trainees - 18 months for a fulltime employee or 36 months for a part time employee
Fee For Service (Self-Funded) – An enrolment period of 18 months will be given.
What’s Next?
Trainees will need to have the full support of their employer for their training. METS will discuss responsibilities with your employer and then proceed to organise an Apprenticeship centre to complete the necessary documents. METS will then begin the enrolment process.

Fee For Service (Self-Funded) students pay a course fee.

Once we receive a completed enrolment form, an invoice is then generated. Alternatively, a direct debit payment arrangement can also be set up. Call METS to discuss your payment options.
Course outline
12 units of competency




​Communicate effectively as a workplace leader


​Lead effective workplace relationships


​Lead team effectiveness


​Implement operational plan


​Promote innovation in a team environment


​Implement continuous improvement


​Identify risk and apply risk management processes


​Implement and monitor WHS policies, procedures and programs to meet legislative requirements


​Make a presentation


​Coordinate implementation of customer service strategies


​Show leadership in the workplace


​Develop teams and individuals

Nationally Recognised Training Logo.jpg
All of these competencies must be successfully completed to gain the Certificate IV in Leadership and Management (BSB42015) and this qualification may be used as a pathway into BSB51915 - Diploma of Leadership and Management, should you wish to further your studies.

What Happens Next?

Now you know that you'd like to start or continue on your training journey; please find our pre-enrolment and consumer protection information here.​

Enrolling in our courses 

To get started, email your completed Enrolment Pack​, along with a copy of your ID to our friendly METS team at 

Last Modified: 15/05/2019 3:16 PM