own outputs. Workers have a range of factual, technical
and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to
provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
• Carry out activities to maintain personal care and/or other activities of living for people who require additional support due to restrictions, age or a disability
• Carry out activities related to an individualised plan
• Report directly to a supervisor and are not responsible for other workers.
Occupational titles may include:
• Accommodation support worker • Field officer
• Assistant in nursing * • Home care assistant
• Care assistant • In-home respite care worker
• Client assistant • Nursing assistant *
• Community access coordinator • Personal care assistant
• Community care worker • Personal care giver
• Community house worker • Personal care worker
• Community support worker • Residential aide
• Disability service officer • Residential care officer
• Disability support officer • Residential care support worker
• Disability support worker • School support officer (working with children with disabilities)
• Family support worker • Support worker
*Not relevant in some jurisdictions
Course Structure and Resources
Course structure is flexible and can be tailored to both employer and student needs. There are a variety of delivery options including face to face, phone and or email dependant on your situation. All courses are competency based. All resources are supplied by METS.
Learners may have attained knowledge and skills in the workplace and/or competencies in one or more units. RPL (Recognition of Prior Learning) is available for each unit of competency, based on relevant workplace experience, formal training or other expertise relative to the sector.
Conditions in the Workplace
It is required that you have a qualified person holding a relevant Certificate IV or higher qualification to act as your practical supervisor during the course..
These arrangements are flexible and METS staff are available if you need any assistance with discussing the arrangements with your chosen organisation
Duration of the course
Trainees - 12 months for a fulltime employee or 24 months for a part time employee
Fee For Service (Self-Funded) – an enrolment period of 1 year will be given.
Trainees will need to have the full support of their employer for their training. METS will discuss responsibilities with your employer and then proceed to organise an Apprenticeship Centre to complete the necessary documents. METS will then begin the enrolment process.
Concessions and exemptions apply.
Fee for Fee For Service (Self-Funded) students pay a course fee.
Once we receive a completed enrolment form, an invoice is then generated. Alternatively, a direct debit payment arrangement can also be set up. Call METS to discuss your payment options.
*Learners interested in Ageing or Home and Community Care Focuses -
Please call METS on 02 9838 0567 for more information regarding enrolment.
What Happens Next?
Now you know that you'd like to start or continue on your training journey; please find our pre-enrolment and consumer protection information here.
Enrolling in our courses
To get started, email your completed Enrolment Pack, along with a copy of your ID to our friendly METS team at firstname.lastname@example.org